Explaining a Model for Teacher Educational Efficiency Evaluation Based on Total Quality Management Standards

Abstract

Purpose: This study aims to define a model for evaluating teacher educational efficiency according to the standards of Total Quality Management (TQM). Methodology: The research method is applied in terms of its objective and qualitative in terms of data type. The target population includes all specialists and academic instructors in the field of education in the Karkh district of Iraq, who have academic knowledge and a history of publishing papers or books in educational evaluation. The sample selection was purposive, with the sample size determined according to the theoretical saturation principle at 10 individuals. The research tool used was a semi-structured interview, for which content validity was assessed using expert judgment. For reliability calculation, a few of the conducted interviews were selected as samples and coded twice within a short and specific time interval. The agreement between these codings served as the basis for calculating reliability. Through content analysis of the interviews and extraction of codes, the dimensions and components of teacher educational efficiency evaluation based on TQM standards were identified. The theoretical coding process of the data was conducted using MAXQDA version 2020 software. Findings: The findings of the study revealed that at the end of the open coding process, 96 concepts were labeled. At the conclusion of this stage, the primary concepts were reviewed, analyzed, and categorized to identify sub-categories. Accordingly, in the axial coding phase, 32 sub-categories were extracted from the open codes. Ultimately, these sub-categories were categorized into eight principles of Total Quality Management, including customer focus, commitment of all staff, integrated system, process-oriented approach, continuous improvement, fact-based decision making, effective communication, and strategic-thinking leadership. Conclusion: In conclusion, the proposed model for evaluating teacher educational efficiency based on Total Quality Management standards can contribute to improving educational quality and enhancing teacher performance within the educational system.