A Pattern of Establishing Knowledge Management in the Education Organization in Mazandaran Province

Abstract

Purpose: The aim of this study was to provide a model for establishing a knowledge management system in the General Department of Education of Mazandaran Province.Methodology: The research was applied in terms of purpose and from the point of view of data collection method, it was a qualitative exploration. The statistical population was domestic and foreign articles from 2000 to 2019. The sampling method started with articles with higher priority in Kasp methodology and ended with reaching theoretical adequacy. A systematic search of 7 databases found 152 articles, and in the evaluation process, 14 articles were finally approved for template development. To evaluate the validity of the meta-combination, the vital assessment tool (CASP) was used and to measure the reliability of the Cohen Kappa index (0.75), was used. Data analysis was performed using Sandlowski and Barroso (2007) seven-step model.Findings: The results showed that the knowledge management system has 50 codes and 11 components including senior management support, organizational culture, human resource management, organizational infrastructure, technological infrastructure, technological capabilities, empowerment, knowledge management processes, strategy Objectives, motivators of knowledge and knowledge architecture were identified and based on that, the pattern of establishing the knowledge management system was drawn.Conclusion: Considering the identified indicators and components for establishing a knowledge management system in the General Directorate of Education, specialists and planners can take an effective step to improve the performance and effectiveness of knowledge-based organizations by improving the themes of this research. .