Identification and Prioritization of Effective Factors on Establishment of Strategic Knowledge Management System at Payam Noor University of the West of Iran by AHP Method

Abstract

The purpose of this study was to identify and prioritize the factors affecting the establishment of strategic knowledge management system at Payam Noor University of West of Iran (Kermanshah, Hamedan, Kurdistan and Ilam) using AHP hierarchical analysis method. The current research is applied in terms of purpose and in terms of nature and method, survey, descriptive-analytical. By reviewing theoretical foundations and reviewing the research backgrounds, effective variables were determined on the establishment of a strategic knowledge management system at Payame Noor University. These factors were also confirmed by the experts. The factors influencing 9 main categories, including: knowledge processes, information technology, organizational culture, organizational climate, organizational learning, social capital, human resources, organizational innovation, leadership and commitment were classified. The results of testing the questions with Expert Choice software showed that 9 factors (IT) have the most impact on strategic knowledge management.