Investigate to relationship between emotional intelligence and organizational citizenship behavior in Islamic Azad University, Shirvan branch

Abstract

This study aimed to investigate the relationship between emotional intelligence and organizational citizenship behavior staff and faculty at the University of Shirvan. Research of implementation methods, descriptive and statistically significant correlation. To enhance the accuracy of research, census method was used. The sample size is 116, 100 people responded to the questionnaire. The research instrument used Gladstone (2009) consists of self-awareness, self-management, social awareness and relationship management to measure emotional intelligence questionnaire and saddle Marcus (2004) for measuring organizational citizenship behavior. Respectively reliability with Cronbach's alpha was calculated 0.77 and 0.87. The findings indicate that respondents have a total capacity of emotional intelligence are good. The mean scores of organizational citizenship behavior, high level and relatively convenient. Pearson test results showed a significant correlation between the dimensions of emotional intelligence and organizational citizenship behavior staff and faculty members of Islamic Azad University of there, as well as the results of the regression of self-management and relationship management is most effective.