Identifying the Dimensions and Components of Organizational Resilience of Crisis management in the University Centers to Face with Natural Hazards (A Case Study of University Centers of Karaj City)

Abstract

Purpose: To face with natural hazards needed to crisis management and organizational resilience in this field. Therefore, the aim of this study was to identifying the dimensions and components of organizational resilience of crisis management in the university centers to face with natural hazards.Methodology: This study in terms of purpose was applied and in terms of implementation method was exploratory from type of qualitative. The population of this study were all faculty members of university centers of Karaj city, which according to the principle of theoretical saturation number of 12 people of them were selected as a sample with using the purposive sampling method. The research tool was a semi-structured interview, which its validity was confirmed by the triangulation method and its reliability was obtained by the agreement coefficient method between two coders 0.89. Data were analyzed by thematic analysis method in MAXQDA software.Findings: The findings showed that for the organizational resilience of crisis management in the university centers to face with natural hazards were identified 12 minor categories, 12 sub categories and 3 main categories. In this study, the main categories were include the individual dimension (with 2 sub categories of the psychological component of resilience and creativity and innovation), the structural dimension (with 6 sub categories of the resilience planning component, adaptive component, commitment and management, crisis culture, learning culture and leadership and decision-making), and the operational dimension (with 4 sub categories of knowledge use, communication, public effective participation and operational cognition of resources and equipment). In the end, the pattern of dimensions and components of organizational resilience of crisis management in the university centers to face with natural hazards were drawn.Conclusion: According to the results of the present research about the dimensions and components of organizational resilience of crisis management in the university, centers to face with natural hazards can prepare the ground for the realization of the identified categories to improve the organizational resilience of crisis management to face with natural hazards.